The CEDR is simply not fit for purpose of resolving disputes in the Property Management Industry, one known for the belligerent behavior of many firms supposedly regulated, and this is caused of course by the behavior of its staff and management.
Noted that, like many, CEDR is an unregulated organisation.
CEDR’s disclaimer is as follows:
Please note that the outcome cannot be reviewed or appealed under any circumstances, nor is CEDR able to enforce compliance with the outcome. CEDR is also unable to apply further sanctions to the Member for failing to comply with the outcome. The IRPM Complaints Committee retains sole discretion to determine whether or not the outcome has been complied with by the Member.
The cause of CEDR’s failure is outstanding and needs to be determined, and rectified